Grubhub Mobile Ordering

Grubhub is the mobile food ordering system at Miami University.

Miami Grubhub

Grubhub FAQ's

How much does it cost to use the Starship delivery robots?

The delivery fee is $3.49. Since the delivery fee is not for a food item, Dining Dollars cannot be used and students will need to pay via MUlaa or a credit/debit card on their Grubhub app.

How do you order robot delivery?

Robot delivery is powered through Grubhub! To see what on-campus locations offer robot delivery, make sure you are connected to your campus in the Grubhub app. On the homepage, you will see that some restaurants have a label that says “Offers Robot Delivery.”

How do I connect to my campus in the Grubhub app?

To connect to your campus, go to Account, then Campus Dining. Select Miami University from the menu and follow the prompts.

How do the robots know where they’re going?

The robots drive autonomously, using a combination of computer vision and GPS to pinpoint their exact location to the nearest inch.

How does the robot not hit things?

The robot has obstacle detection. Twelve cameras, ultrasonic sensors, radars, neural networks, and more help detect obstacles (whether that’s a dog or pedestrian/cyclist).

How fast does it go?

The robot travels safely at 4 mph.

Does it travel on roads or sidewalks?

The robots are designed to act like pedestrians. So it mainly travels on sidewalks, but they cross roads too.

Where do the robots deliver to?

The robots deliver all over campus. For a full list, check the Grubhub app.

Are they 100% autonomous?

We aim for 99% autonomous operation. The robots can be monitored remotely by a human who can take control at any time, if needed. There is a staff member on campus to make sure the robots are running effectively.

How do I know my food will still be warm when it gets to me?

The robots keep your food safe and protected, but do not provide heating or cooling. These robots are also equipped with cup holders and dividers to make sure that nothing is spilled on its way to you.

How do you prevent theft?

The robots have many theft prevention measures to prevent this from happening. Sirens if it is picked up, tracking to the nearest inch, a securely locked lid, and cameras that can record.

What company made the robots?

Starship is an American company headquartered in San Francisco. The robots are manufactured in Europe.

How do you ensure sanitary deliveries?

The robots have many theft prevention measures to prevent this from happening. Sirens if it is picked up, tracking to the nearest inch, a securely locked lid, and cameras that can record.

Are they environmentally friendly?

Starship’s robots are safe, green, and 100% electric.