Program Associate
General Function
Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a university administrative unit
Characteristic Duties and Responsibilities—Essential Functions
- Processes incoming information and/or documents regarding daily operations; makes first determination as to disposition using set standards.
- Serves as informational resource for staff; investigates and resolves problems and difficulties.
- Assists in the enforcement of policies and procedures; serves as informational resource to staff.
- Monitors and reviews projects; ensures all necessary changes are made.
- Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
- Performs a variety of clerical tasks including answering phones, typing, and copying.
Reporting Relationships
Direction Received: Reports to head of administrative unit (i.e. Director, Administrative Manager, Administrative Assistant, Administrative Associate, etc.)
Direction Given: May provide functional guidance to a group of student employees on an ongoing basis
Minimum Requirements
Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience
Knowledge, Skills, Abilities, and Worker Characteristics
- Knowledge of unit's operations, policies, and procedures
- Knowledge of computers and office applications
- May require supervisory skills
- Clerical skills
- Research skills
Working Conditions
Periodic assignments given which entail dealing with modestly unpleasant physical conditions
Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.
Functional Title
Program Associate
Job Code
0003-CS475
Classification Series
Administrative/Program Support
Band/Zone
G1
Department
Multipe
FLSA
Non exempt
Last Updated
September 2013