Technical Services Specialist
General Function
Develops and coordinates networks and/or databases and maintains computer and other electronic equipment for department
Characteristic Duties and Responsibilities—Essential Functions
- Installs and maintains hardware and software for department's network and/or database systems; installs other software and electronic equipment for department.
- Maintains and performs minor repair to computer and other electronic equipment for department; identifies and resolves problems.
- Researches and evaluates new equipment and software; assists in purchasing decisions.
- Maintains inventory of parts and supplies; reorders as necessary.
- Trains others in use of department's hardware and software.
- Oversees student employees; assigns task and schedules work; monitors and evaluates performance.
Reporting Relationships
Direction Received: Reports to Supervisor-Learning Technology Centers, Supervisor-Field Services, or Architect
Direction Given: Functional supervision of a group of student employees working on an ongoing basis
Minimum Requirements
Requires nine months of coursework or training beyond high school in Computer Science and two years experience in maintaining a computer system, or an equivalent combination of education and experience
Knowledge, Skills, Abilities, and Worker Characteristics
- Knowledge of computers and applicable software
- Mechanical skills
- Electrical wiring knowledge
Working Conditions
Physical effort usually requires considerable walking and/or standing. Periodic assignments given which entail dealing with modestly unpleasant situations.
Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.
Functional Title
Technical Services Specialist
Job Code
0033-CS480
Classification Series
Technical Services
Band/Zone
G2
Department
Multiple
FLSA
Non exempt
Last Updated
September 2013