Share:

RESOLVED: Tuesday login issues

Tuesday, August 27, 2019

RESOLVED: 10:35 am

IT Services believes the login issues from this morning to be resolved. Please call 513-529-7900 if you continue to have problems.

View the current status on our dashboard at MiamiOH.edu/ITStatus.

First report: 10:15 am

We are currently experiencing some login issues to Miami resources. Technicians are working to resolve the issue. We will send updates as we have them! Thank you for your patience.


Monday, August 26, 2019

Resolved: 3:15 pm

We have resolved the login issue from this morning. Thank you again for your patience as we worked through this morning’s problems.

You may now continue to access email via myMiami, and MyCourses and QuickLinks are working properly once again. Please let us know if you experience any problems with these services.

If you continue to have these or other issues, please contact IT Help at 513-529-7900 or MiamiOH.edu/ITChat.

Best wishes to all in Fall 2019!

2 pm

We have implemented the fix. This fix will take a while to go through, so myMiami may continue to be slow for now. We will update when everything is all clear!

11:30 am

We have isolated the issue and are working on a fix. Users are now able to access Canvas, myMiami, etc. However, myMiami (MyCourses and QuickLinks) will be slow over the next couple of hours as we implement the solution.

10:45 am

We are still experiencing some login issues. We believe we have isolated the problem and are working to restore access. 

For now, please access email from mail.miamioh.edu. 

Thank you again for your patience as we work on these start-of-school jitters! 

10:15 am

Happy first day of classes!

We are currently experiencing some login issues to Miami resources (this includes access to myMiami, Canvas, email, etc). Technicians are working to resolve the issue. We will send updates as we have them! Thank you for your patience.