FAQs

Each P-Card is issued to a University employee who will be responsible for its proper use, including compliance with other purchasing policies. The P-Card is not tied to your personal credit records: it can neither harm nor help your personal credit. Any questions, please direct to Accounts Payable 529-9200.

How do I request a P-Card?

Please fill out the P-Card Application and email to accountspayable@miamioh.edu. You will be notified when your card arrives and is ready for pick-up via email.

How do I activate my card?

Please activate your card by calling the number on the back of the card and using the number 9 followed by the last 4-digits of your Banner+ (example: 91234). You will then be prompted to set a PIN for your card.

What if I don’t know my Banner+ number?

Find my Banner + Number. Please be advised that Accounts Payable will not provide the Banner Plus number over the phone or through email.

Why do I need a PIN?

The Bank of America P-Cards are chip and PIN cards for added security. Please call the number on the back of the card if you do not know your PIN. Accounts Payable does not have access to this information.

How do I reconcile my P-Card transactions with Bank of America?

Bank of America transactions are reconciled through Chrome River.

Where can I find the P-Card policy?

The P-Card Policy can be found through the Accounts Payable website. Please review what can and cannot be purchased on the P-Card.

Where can I login to access my Bank of America P-Card?

Works is the Bank of America online account where the cardholder can access their account to look at transactions and dispute charges.

How do I request a P-Card increase?

Please find the increase request on the Accounts Payable website and email to AccountsPayable@MiamiOH.edu.

How do I report fraud on my card?

There is a 24 hour fraud line through Bank of America. The phone number is 866-500-8262.
To dispute a charge, call 800-673-1044 or contact Accounts Payable.

What is the number to contact Bank of America if I need assistance?

For assistance, the 24-hour line is available by calling 888-449-2273.