Training and Support

Support

IT Help is the central point of contact for BI issues on campus.

Knowledge Base: The IT Services Knowledge Base is the first-stop for answering your BI-related questions.

Phone: 513-529-7900

Chat: Click to Chat

Training

OAS Author Training

This workshop will introduce the attendee to Oracle's OAS Answers software. The attendee will learn the basics needed to generate analyses using Answers as well as receive data training by subject matter experts to aid in the creation of data analyses.

This is a two, half-day workshop for tool training as well as one quarter-day Data Training from Institutional Research. If you are not able to commit to both half days and the data training in a single session, please check for future dates. Please register for all three days.

This class is open to unclassified staff.

This course does NOT qualify for job enrichment credit.

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OAS BI Publisher Training

BI Publisher is a pixel-perfect tool housed within the OAS platform. At the end of the class, you should have the skill set to use the tool and begin using the skills learned.

For the best outcome of the training, SQL skills are needed.

This is a two, half days course, and attendance is required on both half days. If you are not able to commit to both half days in a single session, please check for future dates. Please register for both days. They are always back-to-back days.

This course does NOT qualify for Job Enrichment Credit.

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Open Labs

We have scheduled some virtual open lab times for you to stop in with new things you have developed or if you have questions. Even if you don't have any questions, stop in and see what others are doing or asking about. On specific dates, there will even be some guest speakers. Please contact Amy Locke for a Zoom link to the session.

Sessions are held on the second Wednesday of each month from 2 to 4 p.m.