Program Assistant
General Function
Performs a variety of clerical and administrative tasks related to supporting daily operations of department and providing information regarding department's activities to users and potential users
Characteristic Duties and Responsibilities—Essential Functions
- Answers inquiries and provides information regarding department's activities and programs to potential users.
- Creates and distributes materials regarding department's activities and/or programs.
- Oversees department's files and records; ensures that they are accurate, complete, and up-to-date.
- Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
- Performs a variety of clerical tasks including answering phones, typing, and copying.
Reporting Relationships
Direction Received: Reports to either Administrative Manager or Associate Director, etc.
Direction Given: Occasional monitoring and training of student employees
Minimum Requirements
Requires six months of business- or administrative-related coursework or training beyond high school and one year of related experience, or an equivalent combination of education and experience
Knowledge, Skills, Abilities, and Worker Characteristics
- Knowledge of computer and departmental software
- Knowledge of standard office procedures and equipment
- Research skills
Working Conditions
Periodic assignments given which entail dealing with modestly unpleasant physical conditions
Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.
Functional Title
Program Assistant
Job Code
0003-CS360
Classification Series
Administrative/Program Support
Band/Zone
F1
Department
Multiple
FLSA
Non exempt
Last Updated
September 2013