Residential Services

On-Campus Maintenance Requests

Students living on campus should submit maintenance repair requests using this website. From that page, you can also check the status of any current requests.  If you have an emergency repair request, please call Physical Facilities Operations Center at (513) 529-6111.  

Cable Television

Phillo Edu (see below) is available for all on-campus residents! Read more about this provided service below. In order to view Philo Edu on a TV, it is necessary to have a Roku device. 

Philo Edu TV Service

Miami University is pleased to offer Philo Edu to our on-campus residents. Philo Edu allows you to watch live television on your own terms – on laptops and other devices anywhere on campus. With a stellar channel lineup, the ability to pause and rewind live TV, and 20 hours of your own DVR space, Philo Edu gives you the flexibility and control you need to stay up-to-date on sports, current events, and the shows that matter to you most.

Philo is available online via most popular web browsers and offers Android and iOS native apps for free download to students’ mobile devices. Students can also watch Philo on traditional TV sets through a Roku device or through AppleTV via iOS 6+ mobile devices or compatible Mac computers. Complete instructions on how to access Philo can be found below.

  • Visit the Philo Website for details about how to load Philo on a Roku streaming TV device.
  • Miami University Philo Login. Access Philo Edu by signing in with your Miami credentials. The system will recognize those who live in the residence halls, allowing them to connect to the service.
  • Students must be within the Miami Network (ie. actually on campus) for the service to work.
  • Have a question? Philo Edu Help Center is the place to go!

ResNet Turbo

In response to the ever-increasing need for more Internet bandwidth, we provide enhanced internet bandwidth to all on-campus residents.

Benefits of the on-campus internet include

  • access to higher bandwidth connections
  • availability via the wired or wireless network in any residence hall (does not operate in academic buildings)
  • typical bandwidth with service is 30.0 Mbps (actual service will be determined by the number of users connecting at the same time)
  • delivery of streaming video, including HD
  • compatibility with any computer or other device that can authenticate to the MU-WIRELESS network using Miami credentials