FAQ

A group of retirees walk through the hallway before their class
ILR students take a class
ILR students explore Miami's campus and the butterfly gardens outside

What is ILR membership?

A member is someone who has paid the semester fee for a given semester. Only members may register for courses. Non-members may register for special events at à la carte pricing. Membership periods – 2 per year: Jan. 1–June 30; July 1–Dec. 31. If an event occurs between semesters and before registration for the ensuing semester, member status shall be based on the person’s status in the preceding semester.

How do I become a member? What is the membership fee?

Joining ILR is as easy as filling out a registration form or registering online. Membership in ILR entitles participants to take as many classes per session as their schedule will allow, participate in operating ILR, and attend special events. Course offerings and social events are regularly reviewed to broaden interest and participation.

The ILR membership fee is $145 per term. This fee allows you to take as many courses as you wish. Additional fees may be charged for travel, materials, etc. according to course requirements; additional fees are mentioned above the course descriptions in the course listing.

Membership cancellations and Special Event cancellations must be made through the ILR office and are charged a 25% administrative fee. No refunds will be given for membership or Special Event cancellations made within one week of the start date of the membership term or Special Event.

How can I register for courses and events?

Do one of the following:

  • Return your completed registration form (PDF) with payment to:
    Miami University, ILR
    106 MacMillan Hall
    531 E. Spring Street
    Oxford, OH 45056
  • Register Online (when available). While registration is open, a link to access online registration can be found on the ILR home page.

How will I receive confirmation of registration?

Those who register using a valid email address will receive an email confirmation. Prior to the start of classes, students will also receive an email containing their student schedule. Those without email will receive these items by mail. Please read the confirmation and student schedule information carefully. Do not attend classes for which you are waitlisted and/or are not registered.

How can I add or drop a class after I’ve registered?

Grab your confirmation number (sent via email when you registered). NOTE: If you are registered as a guest of someone else, only the primary registrant can access and modify your registration by using their email address and confirmation number.

  1. Return to ILR registration by clicking on the Register Now link from the ILR website’s homepage.
  2. On the registration site’s opening screen, just below the Register button, click on the Already Registered? link.
  3. Enter your email address and confirmation number, and press Log In.
  4. You'll see the “Congratulations, you are now registered” Confirmation screen that you received when you registered. Select the red Modify Registration button.
  5. You'll be returned to the Personal Information page of your registration. Proceed through your registration, making changes where needed. Whether changes are made on a page or not, you must scroll to the bottom of every page and press Next or Submit to complete the modification.
  6. On the Course & Event Selection page, you'll see the complete list of all ILR courses and events. Those you've previously chosen will say Selected. To remove, click to unselect. To add another course, click on Select (or Select Attendees, if you have also registered a guest). Once your selections are correct, scroll to the bottom and press Next.
  7. If additional payment is required, complete the payment information.
  8. Press all the Next and Submit keys at the bottom of each screen to complete the modification. Upon completion, you'll receive an immediate on-screen and email confirmation.

If you have any trouble, call or email the ILR office.

How will I access my online classes?

Prior to the start of the first week of ILR classes, you will be emailed your student schedule as well as individual invitations for connecting to each of your online classes. You will then be able to connect to your classes in one of three ways:

  1. Webex app:

We strongly recommend that you download and install the Cisco Webex Meetings app. It takes only a minute and you only need to install it once. Be sure to select the option for Webex Meetings. Always use your first AND last name when installing the app. Your name will appear with your camera image in class, and we won’t recognize you without it.

Once installed, pin the app to your taskbar (look for Cisco Webex Meetings in your applications list, open the folder, right click on the app (blue/green/white circle), select “pin to taskbar.”

Once scheduled, all of your classes will appear in the app. You’ll know a course has been scheduled once you receive an email invitation to join it. When it’s time to join your class—as an alternative to joining from the email invitation—simply open the app, refresh it, find your class, and press the green “Join” button. IMPORTANT: Every time you open the app, be sure to refresh it by clicking the small circle containing an arrowhead.

  1. Student schedule:

Your online class(es) will appear on your student schedule with a link. When it’s time for class, simply open your schedule and click the link to join your class. IMPORTANT: We recommend that you install the Webex app (see #1 above) even if you plan to always join your classes from your schedule. Installing the app will enable better functionality during class. We DO NOT recommend joining your classes using a browser. If you do choose to use a browser, use Google Chrome or Firefox. Safari doesn’t work well with Webex.

  1. Email invitation:

You will receive an email invitation with join link for each of your classes. We recommend creating an email folder for your ILR classes and filing these invitations for easy retrieval. To join the class, simply open the email for the class and click the green “Join” button. IMPORTANT: We recommend that you install the Webex app (see #1 above) even if you plan to always join your classes from the emailed invitation(s). Installing the app will enable better functionality during class. We DO NOT recommend joining your classes using a browser. If you do choose to use a browser, use Google Chrome or Firefox. Safari doesn’t work well with Webex.

Is Webex training available?

Yes. After registering for your ILR classes, sign up for a Webex training session here. We’ll have you confident and ready to go in under an hour.

How do I install the Webex app?

We strongly recommend that you download and install the Cisco Webex Meetings app. For tablet or smart phone, go to its app store and search for Cisco Webex Meetings. It takes only a minute and you only need to install it once. Be sure to select the option for Webex Meetings. Always use your first AND last name when installing the app and joining a Webex meeting. Your name will appear with your camera image in class, and we won’t recognize you without it.

How do I join a Webex class for the first time?

Prior to your class date, you will receive a Webex meeting invitation email from Judy Macke with information for accessing your class through Cisco’s Webex. Because there are a few different ways to join, the email will contain multiple links, only one of which is for you. Important: Do not delete the email until after the class.

If you’ve registered for multiple classes, we suggest you create an email folder for ILR classes, then subfolders by class name or day of the week, i.e. Midday Lecture Series or Monday classes, etc. File your Webex meeting invitations in these folders for easy retrieval on class day.

For full functionality, we highly recommend that you download and install the Webex app. See “How do I install the Webex app?” above.

Method 1 - Computer, Tablet, or Smart Phone

Simply click the green “Join meeting” at the time of the session. Watch this helpful Webex video.

  • At the time of the session, go to your saved Webex email meeting invitation (sent from Judy Macke), click on “Join Meeting,” and, when prompted, enter your name and email address.
  • The best experience is with the Cisco Webex Meeting app installed. If you haven’t installed it prior to joining your first meeting, you’ll be prompted to install it the first time you click on the green “Join Meeting” button in your email meeting invitation.
  • The first time you do this you may be asked which app to open. Choose “Webex Meeting”.
  • If you choose NOT to download the app and, instead, choose to join from a browser, use only Chrome or Firefox. Note that not all Webex functions are available when joining from a browser instead of the app.

Method 2 - Standard Phone or Cell Phone

The Webex meeting invitation email will have a number to use. You will be asked to provide the meeting number and password also found in the email.

  • It is important to know the call is long distance, probably to San Francisco. Therefore, you may be charged extra for the call depending on your service.
  • Since this method is voice only, you will miss any video used in the presentation.

How do I get a parking permit?

An electronic Miami parking permit is required for all courses held on the Oxford campus. Those registering online will receive a link to the permit. Those registering by mail must request a link to the permit by emailing the ILR office at ILR@MiamiOH.edu and indicating “Electronic Parking Permit Request” in the subject line. A link will be sent to you via return email. Those without computer access should request a permit by completing the permit request box on the bottom of the registration form.

Are there disability accommodations?

Those with disabilities who require accommodation (e.g., interpreters for the hearing impaired) must contact the University at least 24 hours in advance of the date of the event in order for Miami University to accommodate their needs. If you have a special request, please contact the Office of Disability Resources, 513-529-1541 (voice/TDD).

What is the cancellation and refund policy?

Membership cancellations and Special Event cancellations must be made through the ILR office and are charged a 25% administrative fee.

No refunds will be given for membership or Special Event cancellations made within one week of the start date of the membership term or Special Event.

Can I buy a gift certificate?

Give a gift that is certain to please your friends, loved ones, or even yourself. ILR gift certificates offer an ideal opportunity to introduce someone to lifelong learning at Miami. They’re available any time and always a perfect fit. To order, call the ILR office at 513-529-8500.

Who can I contact with other questions?

Contact ILR via email or phone at 513-529-8500.