As a Miami Online student, you don't need to have the newest technology, but there are minimum requirements to be successful in your online coursework.
If possible, it's recommended that you have access to a desktop or laptop device no more than five years old. While online coursework functions across tablets and mobile devices, those tools may not always be compatible with certain coursework in some programs or courses. With Miami University's Student Laptop Program, you'll be able to purchase recommended devices at a discounted price.
For best performance, the following hardware is recommended:
It's also recommended that your device runs on one of the following operating systems:
Local administrative privileges on the computer may be required to allow for software installation and configure computer settings.
A high-speed connection is recommended, but a reliable internet connection of 512 kbps minimum should allow you to be successful. If a wired connection is available, it's recommended you use that connection for quizzes, exams, media recording, and large file submissions.
To download a web browser or update your browser to the most recent version, try one of these options:
Canvas is Miami University's learning management system, connecting you with your instructor, coursework, and classmates. The information below can help you maximize your Canvas experience.
Canvas LMS uses video, audio, text, and other media to connect students worldwide with the same esteemed faculty who teach on Miami's iconic Oxford campus. Canvas works on mobile devices, so you can even access course content, engage in discussion, and do much of your coursework from your smartphone or tablet.
Canvas mobile applications require Android 6.0 or later and iOS 13.0 or later. The following major browsers are compatible with mobile devices:
*varies by device
You may be asked to record and/or upload a video for an assignment in some classes. You can use the My Media area of Canvas in this course to upload, store, and publish your videos. Access My Media from the left-hand navigation in the course.
You will first use the My Media area to upload, record, and organize your videos, much like YouTube. This area is specific to your user account, so this is a collection of all videos you have uploaded to My Media.
Use the Add New button to add videos from your desktop, YouTube, or to start a screen or webcam recording.
When assigned, you will add videos from My Media to course discussion boards (or assignments).
In the text editor in your reply/submission, you will use the plug icon for external tools. Click the icon and select Embed Kaltura Media.
You will then be able to select a video that you already made, or begin the process of adding a new one.
You can record your screen, webcam, or both using the Personal Capture options within My Media.
To be ready to fully participate in class sessions that meet via Zoom, follow the steps outlined in the Getting Started section. If you experience issues with Zoom, try the troubleshooting solutions below.
Make sure you have Zoom's desktop app downloaded and installed on your computer; it's available at zoom.us/download. To set up your account, you'll need to select "Sign In with SSO," then enter "miamioh" into the textbox for our company domain.
If you experience issues downloading, installing, or running Zoom's desktop app on your computer, contact IT Services.
You'll need to add your first and last name and a profile picture to your Zoom account; your photo will appear whenever your webcam is turned off.
Go to Miami University's Zoom web portal, miamioh.zoom.us, and click the Sign In button to access your account. Then, click Profile in the menu on the left side of the page, and follow Zoom's instructions for customizing your profile.
Download the Zoom app for your mobile device, and plan to join meetings through it if you experience issues joining a meeting from your computer. Zoom mobile apps are available through iTunes or Google Play.
Make sure you have a fast enough internet connection in any places where you'll be sitting during class meetings; it'll need to be at least 800kbps/1.0Mbps (upload/download speeds) to connect to Zoom. You can test your internet speed at speedtest.net.
While you're in the test meeting, you can also become familiar with some Zoom features you might use during class meetings. You'll find them in the (A) Participants and (B) Chat panels, which you can open by clicking their icons at the bottom of the Zoom meeting window.
You type in questions or post responses in the Chat panel. (Learn more about in-meeting chat in Zoom's Help Center.)
Raise your hand
To indicate you have a question, click the Raise Hand button located at the bottom of the Participants panel. Note that once you raise your hand, a "hand" icon will appear next to your name in the Participants panel, and it'll remain in place until you or your instructor clicks the option to lower it.
In addition to raising your hand, you'll see other buttons in the Participants panel to respond yes/no or thumbs up/down and provide other feedback. (Learn more about non-verbal feedback in Zoom's Help Center.)
Some of your instructors may use Zoom's breakout rooms feature during class meetings. When breakout rooms are launched, they will move you and your fellow students into different meeting sessions, where you'll be able to collaborate in smaller groups.
Once you're in a breakout room, your instructor may randomly visit you. Be aware that you can only chat with people who are in the room with you, but you can click the Call for Help icon to ask the instructor to come to your room if you have questions. (Learn more about calling for help and other options for participating in breakout rooms in Zoom's Help Center.)
If you created a Zoom account with your MiamiOH credentials to use before the start of the fall 2020 semester, it needs to be moved over to Miami's new institutional Zoom license. You'll have to approve this change for your account; it won't automatically switch over without your consent.
Miami's IT Services department has sent several email messages that provide you with a link to changing your account to our license. Search your inbox for one of them, or if you're unable to find this message, contact IT Services via phone or live chat.
Your Zoom login is tied to single sign-on (SSO) through your Miami University credentials, so always be sure to select the "Sign In with SSO" option when you're logging in to the Zoom app rather than "Sign In with Google."
Also, when you're prompted to enter Miami's company domain, omit ".edu". Zoom is asking for our Zoom web portal's URL (miamioh.zoom.us), not your email address.
When you click a link to join a Zoom meeting, a new tab will open, and the desktop app should launch. (It's called "Zoom Client for Meetings.") Although you'll see a message in that tab that says, "If you cannot download or run the application, join from your browser," you should not click this link. Instead, make sure that you have the desktop app downloaded, installed and that it launches for your meeting.
If you experience issues downloading, installing, or running Zoom's desktop app on your own computer or a university-owned computer, contact IT Services.
If you have more than one Zoom account, the desktop app may have you logged into your non-Miami one. Here's how you can check to figure out if this is happening—but note that you need to follow these steps before joining your Zoom meeting.
Zoom will only recognize your "official" MiamiOH.edu email address, so you'll need to make sure it's your active one in Canvas. Here's how you can change it: