Dr. Susan Bantz, MD

Undergrad: Miami University
Medical School: University of Cincinnati College of Medicine
Board Certification: American Academy of Family Practice and American Board of Family Medicine
Specialty: Family Medicine
Clinicians at Student Health Services (SHS) include TriHealth physicians and nurse practitioners who specialize in college health. Our clinicians provide primary care services for Miami students. This includes treatment for acute illness and minor injuries, including women’s and men’s health, education, and disease prevention.
We encourage you to find a TriHealth clinician at SHS that you feel comfortable seeing for all your primary care needs. To schedule an appointment call SHS at 513-529-3000, option 1.

Undergrad: Miami University
Medical School: University of Cincinnati College of Medicine
Board Certification: American Academy of Family Practice and American Board of Family Medicine
Specialty: Family Medicine

Undergrad: University of Cincinnati
Graduate Studies: Saint Louis University
Board Certification: American Association of Nurse Practitioners
Specialty: Family Medicine

Undergrad: University of Cincinnati
Graduate Studies: Wright State University
Board Certification: American Nurses Credentialing Center
Specialty: Family Medicine with special interest in Women’s Health

Undergrad: The Christ College of Nursing and Health Sciences
Graduate Studies: Northern Kentucky University
Board Certification: Psychiatric Mental Health Nurse Practitioner
Specialty: Mental Health

Undergrad: Indiana University
Graduate Studies: Indiana University
Board Certification: American Association of Nurse Practitioners
Specialty: Family Medicine
Student Health Services is closed when the university is closed. For medical emergencies, call 911 or go to the nearest emergency room.
When SHS is closed, students can access care through these additional TriHealth options:
TriHealthNow may prescribe medication if appropriate, cannot order lab tests, and charges a $49 flat fee at registration. Insurance is not billed at the time of the visit; some plans may reimburse.
Access TriHealthNow online or through the TriHealthNow app. Download the app from the Apple App Store or Google Play Store by searching “TriHealthNow.”
How to use TriHealthNow:Any Oxford or regional campus Miami student who is registered for at least one class. You do not need to purchase the student health insurance plan to be seen at SHS.
SHS does operate by appointment. The best way to schedule an appointment with SHS is to call the clinic at 513-529-3000, option 1.
You will need to bring a legal photo ID, which would include a valid driver’s license, passport, or state issued photo ID. We can only accept a Miami ID if it includes your full given name at birth as well as your date of birth.
You will also need to bring a physical current medical insurance card OR a printed photo of the front and back of your current medical insurance card. A physical copy is needed to scan into the TriHealth medical record to verify eligibility for service and ensure proper billing.
You can park in the South Parking Garage (501 S. Campus Avenue). There are five reserved spots for Health Services patients on the first floor near the exit, but you can park in any spot in the garage. Bring your ticket with you at the time of your appointment for validation to exit the garage for no fee.
Yes. The student health insurance will cover routine charges for services at SHS-the standard medical care provided for illness or injury after the deductible is met. There is some coverage for wellness services.
More information about the student health insurance coverage is provided at StudentCenter.uhcsr.com/MiamiOH. You can also email MUInsuranceAdvocate@UHCSR.com.
Maybe. If you do not use the UHCSR student health insurance, you should call your insurance company to verify that TriHealth at Miami University is a covered provider.
No. The care provided for eligible students is the same regardless of their insurance coverage.
If you are over 18 years, we must have your written permission to release any of your medical records, including billing statements.
If the situation is serious and you are in the company of the clinician, you can give verbal permission for your parents to be contacted. Otherwise, the visits are part of your medical record and remain confidential. The same applies to conversations with the clinician about your treatment-your permission is required for such information to be released.
Coverage for visits to Student Health Services under the UnitedHealthcare Student Resources (UHCSR) student health insurance plan depends on your specific policy and provider network. Review your plan’s Summary of Benefits or contact UHCSR directly to confirm which services are covered.
If you need a MyChart code to set up your account or have lost your code, contact Student Health Services at 513-529-3000 for help.
To receive a doctor’s note, you must be seen at Student Health Services. Request the note during your visit. Staff will give it to you before you leave. The note confirms that you were seen in the clinic for care. It does not include diagnosis details or serve as an excuse for missing class.
Each instructor sets their own expectations for documentation. Check with your professor or department for submission guidelines.
Health Services Center
421 South Campus Avenue
Oxford, OH 45056
shsMiami@TriHealth.com
513-529-3000
513-529-1892 (fax)
Student Health Insurance
MUInsuranceAdvocate@UHCSR.com
1-833-789-3458
Academic School Year Hours
Summer Hours