Human Resources Staff Development

Human Resources Staff Development offers a wide array of learning opportunities, programs and other resources that support employees in their efforts to develop professionally and enhance their skills. HR Staff Development workshops are open to all faculty and staff.

The following workshops will be offered during various times throughout the year. Workshops may be in-person or virtual. If you are interested in attending one of the workshops listed below, you must register in Miami Learn. Use the link available in each workshop descpription to view course dates and times to book a seat for training.

Workshops

DiSC in the Workplace

DiSC® is a profile that is used to understand behavioral differences. DiSC in the Workplace will allow participants the opportunity to complete a personal profile, learn more about individual behavior, and provide a mechanism for improving daily interactions. This profile and course will also serve as a tool to foster effective communication, teamwork and productivity. Dates and times for this course are available in Miami Learn.

Microsoft Excel 2013 Basic

Gain basic skills in using Microsoft Excel to start from scratch creating worksheets and charts for data tracking and reporting. This introductory course includes entering and editing data, making basic modifications to a worksheet, using basic functions, formatting cells, creating basic charts, and printing worksheets. Dates and times for this course are available in Miami Learn.

Microsoft Excel 2013 Intermediate

Gain intermediate skills in using Microsoft Excel.  This intermediate course includes outlining and consolidating data, creating subtotals, sorting and filtering data, creating multi-worksheet formulas, using special formatting options, using range names in formulas, using error tracing features, protecting worksheets, and linking worksheets and workbooks. Dates and times are available in Miami Learn for this course. Dates and times for this course are available in Miami Learn.

Microsoft Excel 2013 Advanced

Gain intermediate skills in using Microsoft Excel.  This intermediate course includes outlining and consolidating data, creating subtotals, sorting and filtering data, creating multi-worksheet formulas, using special formatting options, using range names in formulas, using error tracing features, protecting worksheets, and linking worksheets and workbooks. Dates and times for this course are available in Miami Learn.

Myers-Briggs Introduction to Type

Learn valuable insights about natural preferences in personality that enhance communication, decision-making, collaboration, conflict resolution, and more.  Participants will determine their own preferences after learning about each of the four preference pairs during the course. Participants will take the MBTI assessment prior to the start of the course and will receive a report indicating their MBTI results upon completion of the course (virtually or in-person). Dates and times for this course are available in Miami Learn.

Performance Management Series - Communicating for Leadership Success

Effective leaders need essential interaction skills that will enable them to enhance their performance as a leader who achieves results through others. Gain tools and techniques to strengthen communication skills producing stronger relationships with teams and colleagues. Learn how to plan for successful interactions and provide feedback that will be meaningful and supportive resulting in benefits for the leader, the team, and the organization. The content of this workshop ​mirrors the workshop titled Communicating with Impact (non-supervisory course). Dates and times for this course are available in Miami Learn.

Performance Management Series:

  1. Communicating for Leadership Success or Communicating with Impact (Prerequisite course that must be taken before the other courses. It is ideal, but not mandatory, that the remaining courses be taken in this order.)
  2. Setting Goals and Reviewing Results
  3. Coaching for Peak Performance 
  4. Addressing Poor Performance
  5. Developing Yourself and Others

Performance Management Series - Communicating with Impact

All employees will benefit from gaining a powerful set of interaction skills that enables them to communicate more effectively with leaders, colleagues and customers. This allows them to build trust, strengthen partnerships, and achieve desired results. Learn key interpersonal skills that are essential for exceptional performers to have a greater impact in their roles.  The content of this workshop ​mirrors the workshop titled Communicating for Leadership Success (supervisory course). Dates and times for this course are available in Miami Learn.

Performance Management Series:

  1. Communicating for Leadership Success or Communicating with Impact (Prerequisite course that must be taken before the other courses. It is ideal, but not mandatory, that the remaining courses be taken in this order.) 
  2. Setting Goals and Reviewing Results 
  3. Coaching for Peak Performance 
  4. Addressing Poor Performance 
  5. Developing Yourself and Others 

Performance Management Series - Setting Goals and Reviewing Results

Employees are more engaged and strive for better results when they feel ownership of their work processes and outcomes; and leaders must engage and reinforce this sense of ownership during performance management discussions. Participants will experience how to use effective SMART goals to help them and their employees track progress and fairly evaluate outcomes. Dates and times for this course are available in Miami Learn. 

Performance Management Series:

  1. Communicating for Leadership Success or Communicating with Impact (Prerequisite course that must be taken before the other courses. It is ideal, but not mandatory, that the remaining courses be taken in this order.) 
  2. Setting Goals and Reviewing Results 
  3. Coaching for Peak Performance 
  4. Addressing Poor Performance 
  5. Developing Yourself and Others 

Performance Management Series - Coaching for Peak Performance

Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance. Participants will gain three coaching techniques and how to effectively handle both proactive and reactive coaching discussions. Dates and times for this course are available in Miami Learn.

Performance Management Series: 

  1. Communicating for Leadership Success or Communicating with Impact (Prerequisite course that must be taken before the other courses. It is ideal, but not mandatory, that the remaining courses be taken in this order.) 
  2. Setting Goals and Reviewing Results
  3. Coaching for Peak Performance 
  4. Addressing Poor Performance 
  5. Developing Yourself and Others 

Performance Management Series - Addressing Poor Performance

A single employee with chronic performance problems can dominate a leader's time and drag down the productivity and morale of an entire work group. Learn how to document and present a solid case for needed improvement and use effective interaction skills to discuss performance and provide ongoing feedback and support. Participants will identify the steps to take after the performance problem discussion and determine if it is necessary to impose formal consequences. (The course does not cover the Miami-specific discipline process.) Dates and times for this course are available in Miami Learn.

Performance Management Series: 

  1. Communicating for Leadership Success or Communicating with Impact (Prerequisite course that must be taken before the other courses. It is ideal, but not mandatory, that the remaining courses be taken in this order.) 
  2. Setting Goals and Reviewing Results 
  3. Coaching for Peak Performance 
  4. Addressing Poor Performance 
  5. Developing Yourself and Others 

Performance Management Series - Developing Yourself and Others

Development is critical to attracting and retaining talent, driving employee engagement, preparing future leaders, and ultimately ensuring the success of the organization. Development is just as important to leaders as it is to their direct reports. Discover a practical process to guide their own and others’ development planning efforts. The outcome is a meaningful development plan that supports the organization's current and future business needs. Dates and times for this course are available in Miami Learn.

Performance Management Series: 

  1. Communicating for Leadership Success or Communicating with Impact (Prerequisite course that must be taken before the other courses. It is ideal, but not mandatory, that the remaining courses be taken in this order.) 
  2. Setting Goals and Reviewing Results 
  3. Coaching for Peak Performance 
  4. Addressing Poor Performance 
  5. Developing Yourself and Others 

SMART Goals

SMART goals are essential if you want to achieve individual, departmental, or organizational results. Learn the components of a SMART goal and discover a formula for writing a SMART goal. Participants will have the opportunity to practice writing their own SMART goal during the session. Dates and times for this course are available in Miami Learn.