Printing services at Miami University

Miami University will be switching to a new service provider for university-related printing effective March 31, 2020.

Miami’s printing portal will continue to be available at MiamiOH.edu/printing. This site hosts links to order printing – such as posters, flyers, brochures, business cards, letterhead and envelopes. Students and employees can also locate printers across campus via MUprint and learn more about Miami’s branding and logo standards.

Xerox will continue to accept print orders through March 31 with delivery through April 3. Any orders placed prior to March 31 that cannot be delivered by April 3 will be redirected to university communications and marketing for assistance.

What will change?

When selecting “Order Printing,” employees and students will be directed to log in (with unique ID and password) and then be routed to a new site run by Arnold Printing. This interface will appear different with some new options and categories.

Why the change?

Miami’s contract with its current provider, Xerox, expires March 31. The new service through Arnold Printing will offer a robust template system in a Web to Print environment while continuing to allow a file upload option for already designed projects.

When will it change?

The switch to the new portal will begin at the end of March. A 3-tier implementation phase for services is planned.

In Phase 1, service will remain much the same as it is now, with the ability to upload files and order printing.

Phase 2 will include stationery templates and potentially some other smaller items, such as postcards and posters.

Phase 3 will be a complete rollout including a full template system. The system is anticipated to be ready for training by Fall 2020.

How do I learn to use the new system?

For Phase 1, definitions and instructions to help navigate the new system will be provided. Also, live support will be provided through specified contact information. In Phases 2 and 3, training will be provided in labs on all campuses and support will continue to be available throughout the existence of the service.

For more information about this transition, please contact Barb Maccombs, director of client relations and operations in university communications and marketing, at 513-529-1382 or barb.maccombs@MiamiOH.edu.