How to Schedule

Schedule an Appointment

To schedule an appointment, you’ll need to create an account and log in to WCOnline. WCOnline is the scheduling and management platform we use at the Howe Writing Center (HWC).

In your WCOnline account, you’ll be taken to a page that shows a scheduling grid arranged by date, time, and our consultants’ names. White boxes in the grid indicate available appointments. Blue boxes in the grid indicate appointments that are currently taken.

If you have any questions about scheduling an appointment with us, please contact HWC Center Manager Kate Francis (francik@miamioh.edu). 


Common Questions

What different kinds of appointments do you offer?

The HWC now offers two different kinds of online consultations: Written Online Appointments, in which you receive only written feedback, and Live Online Appointments, in which you talk with a consultant using video conferencing.

When you go to make your appointment on WCOnline, you will need to choose which of these appointments you would like to make (see screenshot below).

Image shows consultant schedules for a week in WCOnline. A drop down by the week label shows user can select either "written online" or "live online" for the appointment type.

Can I schedule more than 1 appointment?

Sure. You may schedule 1 appointment per day and up to 2 appointments per week.

For 3 appointments or fewer, just make the appointments each individually. If you would like to sign up for once-a-week appointments with the same consultant for 4 or more weeks, you might also consider requesting a recurring appointment.

What if I can't find an appointment that works for me?

We have a waiting list on WCOnline for just this reason. Here’s how to add yourself to it:

  1. On the WCOnline scheduling grid, click "waiting list" in the lower right-hand corner of the date when you would like an appointment.
  2. Enter your email and the range of times you are available, then click "add to waiting list”

We move through the waiting list on a first-come-first-serve basis. You will be emailed if an appointment becomes available. Remember, Written Online Appointments do not require you to be present during the appointment time. You'll just need to have your materials uploaded by the appointment time.

How do I cancel my appointment?

We understand that things happen and sometimes you might not be able to make your scheduled appointment. We kindly request that you cancel your appointment in advance if you know you can’t attend. We often have a waiting list for appointments, so by cancelling you are enabling another writer to take your spot.

Here's how to cancel:

  1. In your WCOnline account, select the drop-down menu under your name in the top left corner.
  2. Hover over "My Appointments" and select the appointment you wish to cancel.
  3. Scroll to the bottom of your appointment form and click "Cancel This Appointment" in red.

If you do not attend your appointment and you did not cancel in advance, then the appointment will be marked as “missed.” This has implications for our cancellation policy (see next dropdown).

Is there a cancellation policy?

Yes. If you know you won’t be able to make your appointment, we ask that you cancel it as soon as possible. If you do not attend your appointment and you did not cancel in advance, then the appointment will be marked as “missed.”

After 2 "missed” appointments, WCOnline will temporarily lock your account from making new appointments. You'll need to contact HWC Manager Kate Francis (francik@miamioh.edu) to restore your account. After Kate restores your account, you can go ahead and schedule your appointment.

Accessibility

The Howe Writing Center is committed to helping provide accommodations for all Miami writers who have scheduled writing center consultations. To request an accommodation, or to inquire about the accommodations we can provide (i.e., viewing or accessing materials in alternative formats, using assistive technologies during an in-person consultation), please contact Dr. Lizzie Hutton (huttoneb@miamioh.edu) at least 2 business days prior to your consultation. We are also happy to collaborate with the Miller Center in providing such accommodations.

Fall 2020 Hours

Written Online Appointments

Sunday,  1:00PM—9:00PM
Monday,  10:00AM—7:00PM
Tuesday,  10:00AM—7:00PM
Wednesday,  10:00AM—9:00PM
Thursday,  10:00AM—7:00PM
Friday,  10:00AM—5:00PM

Live Online Appointments

Hours vary.