Using Proctorio

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Using Proctorio

Miami University uses Proctorio for remote proctoring of high-stakes online exams. Although there is no Proctorio report that unequivocally indicates academic misconduct, Proctorio may assist faculty with promoting academic integrity. Proctorio’s Canvas integration not only creates a secure online testing environment but also makes it easy for faculty to enable it to be used for proctoring any timed Canvas Quiz (aka exam) in any course. Proctorio works within the Chrome web-browser and offers flexible features that may be enabled: such as lockdown browser and recording of video, audio, and/or screen activity. For more information about Proctorio including recommendations and pro tips, visit our Proctorio: Considerations, Recommendations, & Pro Tips website.

This guide covers the following:


Proctorio Settings

Lockdown Options

  1. Force Full Screen: This setting opens the exam in ‘full-screen mode’ and is a standard lockdown browser function. Forcing full screen will prevent students from leaving the exam to use other websites or computer programs. The student will not be able to minimize the exam or navigate away from the exam page. If they do, their connection to the exam will be terminated. In other words, they will be kicked out. When paired with the Only One Screen setting, Proctorio creates an effective preventive measure, ensuring students do not use outside resources on their computer during the exam. The length of time before a student is kicked out of the exam can be adjusted to suit different test requirements.

    There are three settings for Force Full Screen:

    • Lenient (30 seconds) - Allows students to be out of Full Screen for 30 seconds before they are removed from the exam.

    • Moderate (15 seconds) - Allows students to be out of Full Screen for 15 seconds before they are removed from the exam.

    • Severe (immediate) - Students are removed from the exam immediately upon exiting Full Screen.

  2. Only One Screen: This setting forces students to disconnect extra monitors prior to starting the exam, ensuring there are no notes or websites on another monitor during the exam. When paired with the Force Fullscreen setting, Proctorio creates an effective preventive measure, ensuring students do not use outside resources on their computer during the exam.

  3. Disable New Tabs: This setting prevents students from opening new tabs during the exam after the exam has begun. However, it does not mean that the student will not have access to other website content. If a student opens extra tabs before the exam begins, then they will still be able to access those tabs. When also paired with the Close Open Tabs setting, the student is unable to access websites during the exam.

    There are three settings for Disable New Tabs:

    • Tabs Allowed: Students are permitted to open additional tabs within the Chrome browser.
    • Disable New Tabs: Students cannot open additional tabs within the Chrome browser.
    • In Quiz Links Only: Students are permitted to access links provided by the instructor within the quiz.

  4. Close Open Tabs: This setting closes all other open tabs, ensuring there are no other tabs open prior to starting the exam. When paired with the Disable New Tabs setting, students will be unable to access other websites during the exam.

  5. Disable Printing: This setting prevents students from either physically printing the exam or virtually ‘printing’ the exam (making a digital copy) via keyboard shortcuts or right-click. This is a preventive measure ensuring students cannot share exam questions and answers. When paired with the Disable Right Click and Disable Clipboard settings, your exam cannot be shared.

  6. Disable Clipboard: This setting prevents students from copying and pasting, ensuring that content is not copied from or inserted into the Quiz page. This is a preventive measure so that students cannot share exam questions or answers. When paired with the Disable Right Click and Disable Printing settings, your exam cannot be shared.

  7. Clear Cache: This setting removes all traces of the exam from the student’s computer immediately after the exam is submitted/completed, preventing high-tech strategies for sharing the exam.

  8. Disable Right Click: This setting prevents students from right-clicking within the exam window, which protects against accessing the print menu, page source, and developer tools via the mouse.

  9. Prevent Re-entry (Not recommended): This setting allows instructors to choose whether students may re-enter the exam, re-enter the exam with approval from Proctorio, or submit the exam in one sitting without exception. It may be enabled to prevent students from receiving potentially unauthorized help off-camera while the remote proctor is not recording.

    • Allow Re-entry: Allows students to re-enter the exam (Recommended).
    • Re-entry with Agent: Authorizes Proctorio staff to allow students back into the exam.
    • No Re-entry: Prevents re-entry of the exam, regardless of the reason.

NOTE: LockDown options are not compatible with all screen readers. If you have a student requesting accommodations, please read the special note on Accessibility.

Recording Options

  1. Record Video: This setting will turn on the student's webcam and record the viewing area for the entire testing session. The video will automatically be analyzed for head movements, eye movements, and mouth movements. You will want to verify that a student has a proper webcam before the exam starts by enabling the Verify Video option within the Additional Exam Settings.

  2. Record Audio: This setting will turn on the student's microphone and record all audio for the entire testing session. While not automatically analyzed like the video recording, the audio may be reviewed to determine if the student is talking to someone in the room which may be compromising the integrity of their exam submission. You will want to verify that the student has proper microphone levels before the exam starts by enabling the Verify Audio option within the Additional Exam Settings.

  3. Record Screen: This setting will capture the student's desktop screen, so you can see exactly what they were looking at throughout the exam. Proctorio will take screenshots when the following are triggered:

    1. Student answers a question
    2. Student clicks the mouse
    3. Student copies values
    4. Student pastes values
    5. Student resizes their browser
    6. Student leaves the exam page

    The screenshots are available within the video player by accessing the Exam Replay mode. Because only one screen can be recorded, we recommend pairing this setting with the Only One Screen lockdown setting.

  4. Record Web Traffic: This setting will capture all other websites students access while taking the exam. Proctorio will record the URL, as well as, a screen capture of the site as the student saw it. The captured web traffic is available for review in the Incident Log of the Proctorio exam video player. If you also want these events recorded in the incident log, you will also need to set the Flag New Windows or Tabs behavior setting with a weight of one or more.

  5. Record Room (Not recommended): This setting prompts the student to literally record the room to show you their test environment during an exam. With this setting enabled, students are required to slowly scan the room and work area with their webcam or laptop and will be asked to do this randomly throughout the exam or after surpassing a certain level of suspicious behavior. Record Room takes 15 seconds, which does count against exam time. Because of this, it is recommended that you add time to exams to account not only for the 15-second room scan but also for the time it takes the student to set their work station back up and time it takes to refocus on the exam when Record Room is enabled. Proctorio offers these general instructions (below) to students on how to perform a room scan. Additionally, it is recommended that you also provide specific instructions for what you want them to do during the room scan in your Canvas Quiz instructions.

    How do I perform a room scan?

    Procotrio Says: A panorama of the room scan will be added to the Proctorio Gradebook. Instructors may review the student's room scans by selecting the Room Scan button. This is a great feature for high stakes exams. It allows an instructor to see if the test taker is using any unauthorized materials, or if there are other computers or people in the room.

    There are three settings for Record Room:

    • Record Room Off - This setting leaves Record Room disabled so that Record Room is never triggered.
    • Intelligent Scan - This setting asks students to perform a Record Room scan at the beginning of the exam and at key intervals during the testing session (depending on the length of the exam). This setting is also responsive and will trigger according to the student’s activity, depending on other settings selected and level of suspicion. Suspicious behavior will trigger additional room scans.
    • Scan at Start - This setting asks students to perform a Record Room scan once, at the beginning of the testing session and will occur a few minutes into the exam.

    NOTE: Record Room may be difficult, or nearly impossible, for students with motor disabilities. See the special note on Accessibility.

Verification Options

  1. Verify Video: This setting ensures that the student is clearly visible in the webcam viewing area, as well as, verify that the webcam is collecting images, the lighting is proper, and that the camera is angled properly.

  2. Verify Audio: This setting ensures that the audio levels in the room are appropriate and that the microphone levels are adequate, as well as, verifying that Proctorio can distinguish the ambient noise of the room from a talking level.
  3. Verify ID (Not recommended): This setting requires students to hold up their Miami ID to the camera during the exam pre-checks to be photographed. The image can be viewed in the Proctorio exam video player.

NOTE: Verify ID may be difficult, or nearly impossible, for students with motor disabilities. See the special note on Accessibility.

In Quiz Tools

  1. Calculator: The calculator feature can add another layer of exam security to your exams by keeping the student’s mathematical processes and attention inside the quiz. Enabling this feature will drastically minimize head and eye movement suspicion flags as the student will not have to look away from the screen when performing calculations. The calculator tool, in concert with the Record Screen setting, will allow instructors to keep an eye on the types of equations and calculations performed by the student during an exam. The calculator feature has two different options: Basic and Scientific.
  2. Whiteboard: With the whiteboard tool, the student’s use of paper notes during the exams will no longer be necessary and can be completely replaced by this feature. This feature will drastically minimize head and eye movement suspicion flags as the student will not have to look away from the screen when utilizing a whiteboard. The student can access the whiteboard at any time during the exam and the following tools will be available:
    • Pencil tool
    • Paint Bucket tool
    • Text/Type tool
    • Undo the last action
    • Clear entire board

Getting Started

STEP 1:

  • Install Google Chrome. Google Chrome is the required browser for both instructors and students in order to use Proctorio.

STEP 2:

  • Using the Google Chrome browser, locate the Canvas course in which you’d like to add Proctorio.
  • Click on “Settings” in the left-hand navigation menu of the course.
  • Click on the “Navigation” tab.
  • Locate Secure Exam Proctor.
  • Click the three dots and select “+ Enable” (or drag-and-drop to the upper portion of the Navigation links).
  • Click “Save” at the bottom of the page.

STEP 3:

  • Using the Google Chrome browser, create or open and edit the quiz for which you’d like to use Proctorio.
  • You will be prompted to install the Chrome Proctorio Extension. Follow the instructions to do so.
  • On the Details page of the quiz (in edit mode), check and enter the time limit for the quiz. All quizzes using Proctorio must be timed.
  • Scroll down on the Details page, and click “Enable Proctorio Secure Exam Proctor.”
  • The Proctorio Settings tab will now show up at the top of the quiz.
  • Mark the settings as you wish.
  • Click “Save” or “Save and Publish.”

Viewing Proctoring Results

To view the post-exam proctoring data analytics, either:

  • Navigate to the Canvas Quiz you wish to review under Quiz in the left-hand course navigation and click “Proctorio Gradebook” on the right (under the SpeedGrader button), or
  • Scroll to the Canvas Quiz you wish to review in the course Gradebook and click the downward-facing arrow next to its title and select "View Proctorio Gradebook.”

Once the Proctorio Gradebook is loaded, all of the test takers’ attempts will be displayed, sorted by suspicion level.

You may click along the timeline (the dotted line above the timeline) to jump to different points in the video. The webcam icon in the top-right will open the Incident Log that will also flag moments of interest.

The Behavior Settings (strictness level) can be changed post-exam in the "Proctorio Settings" tab at the top.

Please note: The “Suspicious Score” generated by Proctorio should be used only as a reference. Actual student behaviors may be affected by various environmental factors. Therefore, it is recommended that you conduct further investigation.


Special Note For Accessibility Considerations

Proctorio may be used to monitor exams but there are specific accessibility considerations. The application presents barriers for screen reader users, text-to-speech software users, and people with limited mobility if settings are not adjusted properly. Use one of these two solutions:

OPTION 1

Use the Exam Flexibility feature available through the Moderate Quiz options in Canvas to turn off Proctorio for individual students in your course. Review Enable Proctorio Exam Flexibility Video for instructions.

OPTION 2

To address accessibility concerns in Proctorio, the following setting adjustments must be made:

  1. Turn off all LockDown Options.
  2. Turn off the Record Room Recording Option.
  3. Turn off the Verify ID Verification Option.

Text to speech software will not integrate with any of the LockDown features. Users with limited mobility cannot independently use ID Verification and Room Scan features.

You will still have access to remaining monitoring features including record video, audio, screen, and web traffic. You can make the setting adjustments for the entire class or duplicate the quiz and use the Assign a Quiz to an Individual Student to make the quiz with recommended accessibility settings available only for eligible students.


Proctorio Syllabus Statement

Academic Integrity and Online Proctoring

In this course, we will use Proctorio for proctoring your exams and/or quizzes. Similar to having an instructor in the room monitoring students during an in-class exam, Proctorio is a digital tool for monitoring student academic integrity on key assessments. There are a variety of ways (settings) that Proctorio may be used to monitor online assessments including recording your computer screen, recording your internet browser use, and using a webcam and microphone to record your actions and your surroundings during the exam.

To use Proctorio, you will need to:

  • Purchase or borrow a webcam and microphone. Only built-in or external webcams, microphones, and speakers are accepted. Virtual recording tools are not accepted and will need to be uninstalled before testing. All potential acts of dishonesty will be handled through the procedures outlined in the Miami University Academic Integrity Policy.
  • Use Google Chrome. It can be downloaded at this website: https://www.google.com/chrome/browser/desktop/
  • Download and install the Proctorio Chrome Extension once you click to begin a quiz. (getproctorio.com)
  • Show your photo ID (Miami ID or driver's license).
  • Wear appropriate attire/clothing, and do not wear hats or sunglasses.
  • If your instructor requires a recording of you and your surroundings, you will need to test from a computer with webcam, microphone, and strong internet connection (we recommend using wired high-speed). Consider taking your exam on campus if this is not available to you off-campus. Contact your instructor for options concerning testing on campus.

For assessments that require recording your actions and your surroundings:

  • Proctorio records your photo ID (Miami ID or driver's license).
  • Proctorio identifies and records your testing location based on your IP address.
  • Proctorio records your desktop(s) when completing quizzes/exams.
  • Proctorio records your surroundings while testing. Seek permission from any third parties before testing. Students accept all responsibility and liability for violations of any third party privacy concerns.
  • Proctorio will "flag" potential cheating behaviors, and a report will be generated for the instructor.

It would be a good idea to complete the practice quiz and tutorial before your official exam or quiz so that:

  • You become familiar with the Proctorio.
  • You can be sure it works within the testing environment being used before your test.
  • Click on Quizzes or Modules in the left-hand navigation of the course to access the Practice Quiz.

Support and troubleshooting tips:

  • For any technical issues with Proctorio, please use either their chat support or call Proctorio at (866) 948-2039.
  • To access the Proctorio Chat Support: On an exam page in Canvas, click the Proctorio Shield located in the upper-right corner of Google Chrome. (View the image below to see where the shield is located.) Once you click the shield, select "Live Chat" to initiate a chat with Proctorio, and get immediate assistance.

Click here for more information regarding Proctorio's Privacy and Security Statement.


Have More Proctorio Questions?

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