Share:

Weekly Tech Update: Your what's what of IT news

Welcome to the twice-weekly newsletter dedicated to everything IT! News, fun, informational content—get your quick digest of tech content and then go about your day.

Check for updates here every Monday and Thursday.

Please continue to seek support if you have issues with Miami-supported technology:

MiamiOH.edu/ITHelp

January 24, Monday

Welcome to the new semester! Spring 2022 will be an event-filled, exciting time, and we’re glad to have you on board.

Maintenance notice: Ongoing Wi-Fi work

As we work to strengthen our Wi-Fi network and move forward with better coverage, stronger signals, and cooler technologies, we will be assessing campus equipment and making configuration changes. Thank you for your patience as we work through any issues that arise!

Reminder: New myMiami Portal Beta Test

In the culmination of an amazing cross-campus effort, the team in charge of the myMiami portal replacement project is now ready for the Miami community to test out the new portal. Starting today, the Beta version of the new myMiami is available!

To test out the new interface, please visit myMiami.MiamiOH.edu and click on the link in the topmost announcement.

Read more about the Beta announcement in the IT News.

 


Tumbler in Data Center

Previous Updates

January 20

New myMiami Portal Beta Test

In the culmination of an amazing cross-campus effort, the team in charge of the myMiami portal replacement project is now ready for the Miami community to test out the new portal. Starting today, the Beta version of the new myMiami is available!

To test out the new interface, please visit myMiami.MiamiOH.edu and click on the link in the topmost announcement.

Read more about the Beta announcement in the IT News.

Success: Perimeter firewall work

This morning, the network services team successfully upgraded the perimeter firewall. This helps to keep our campus network safe from malicious actors! Congrats, network services team!

Featured Knowledge: Canvas!

We are quickly approaching the Spring 2022 semester, and it never hurts to have a reminder about what knowledge is available for your support needs. Did you know that there is a whole category in the KB devoted to Canvas? Whether you’re a student or faculty member, or you provide support for them, there’s plenty of good facts in here to use.

Check it out!

January 13

Reminder: LISTSERV Upgrade

On Friday, Jan. 14, at 5:30 pm, IT Services will be performing an upgrade to the LISTSERV service. During the upgrade, the web-based LISTSERV application (where users can look up lists and see archived messages sent previously) will not be available. Emails sent to listservs (i.e., addresses that end in @listserv.miamioh.edu) will not be immediately delivered during this time.

Important note: Emails sent through LISTSERV during this update window will be delivered once the maintenance is complete.

Read more in the IT News.

Notice: Wi-Fi work tomorrow morning

IT Services will be performing scheduled Wi-Fi network maintenance on Friday, Jan. 14 from 6 to 8 am. We do not expect any significant disruptions to network service during this maintenance window.

Featured photo: When fiber fails

January 10

Critical information regarding Miami Wi-Fi

The Secure Sockets Layer (SSL) certificate Miami uses for its wireless network will be updated between 6:00 - 7:00 am on Wednesday, Jan. 12, 2022. Following the update, users may be asked to re-authenticate to MU-WIRELESS and eduroam on their various devices, and some users will also have to “forget” the networks and re-add them.

For more information, including troubleshooting tips, visit the IT News article.

Important notice: LISTSERV Upgrade

On Friday, Jan. 14, at 5:30 pm, IT Services will be performing an upgrade to the LISTSERV service. During the upgrade, the web-based LISTSERV application (where users can look up lists and see archived messages sent previously) will not be available. Emails sent to listservs (i.e., addresses that end in @listserv.miamioh.edu) will not be immediately delivered during this time.

Important note: Emails sent through LISTSERV during this update window will be delivered once the maintenance is complete.

Read more in the IT News.

VMware Cluster work continues in January

IT Services has officially started to rebuild our production VMware Cluster (Cluster P) hosts. This rebuild is taking place over several weeks, ending the week of Jan. 19.

Administrators will rebuild one host each day, taking into account other change schedules to avoid possible conflict. This work will begin at 11 pm and finish at 9 pm the next day.

No interruptions are expected during this process. However, there might be some performance issues for some services between 3 am and 7 am each day of the rebuild. We will be monitoring the status of our Production cluster as we proceed with this rebuild process.

Current IT Services employment opportunities

Did you know that IT Services currently has 13 open positions that are currently posted? These positions are all listed in the Job Postings section on the homepage of the IT Services website, with links to the full HR job description.

January 6

We’re still rambling on! Work continues on several key network things and there are a few important upgrades coming up.

As always, if you have questions, please contact IT Help at 513-529-7900 or MiamiOH.edu/ITChat. To view planned IT activities and the current status of major systems and services, please visit our dashboard at MiamiOH.edu/ITStatus.

Let’s get to it!

Important Information Regarding Miami Wireless Updates

The Secure Sockets Layer (SSL) certificate Miami uses for its wireless network will be updated between 6:00 - 7:00 am on Wednesday, January 12, 2022. SSL certificates are used to establish an encrypted connection between a browser or user's computer and a server or website. The SSL connection protects sensitive data from being intercepted by non-authorized parties.

Following the update, users may be asked to re-authenticate to MU-WIRELESS and eduroam on their various devices, and some users will also have to “forget” the networks and re-add them. For instructions on how to do this, please visit the article in the IT Services Knowledge Base: Unable to connect after Winter Break 2021.

Listserv Upgrade Jan. 10

On Jan. 10, IT Services will be performing an upgrade to the LISTSERV service. During the upgrade, the LISTSERV application (where users can look up lists and see archived messages sent previously) will not be available.

This will be a substantial upgrade, and users of the LISTSERV interface will notice several differences. Please stay tuned for more information about this upgrade as the team knows more.

Featured photo: Roxanne Storer!

January 3

Happy New Year, everyone, and welcome to 2022! We hope you had a relaxing holiday season and were able to recharge in preparation for the spring semester.

We have some updates for the Winter Upgrade work that is ongoing as we move through the Winter Term. The work to upgrade our systems to further protect from Log4Shell is ongoing, and campus network updates are also continuing successfully!

The biggest takeaway this first Monday of 2022: Whether or not you’re making personal goals or resolutions for the new year, let’s resolve together to make this year a good one.

NetApp Storage Upgrade

IT Services will be performing planned maintenance on our enterprise storage system. The NetApp storage device in the Hoyt Hall data center will be upgraded on Monday, Jan. 3 from 8 to 10 pm.

No disruptions are expected. However, some University applications may experience brief outages during the maintenance window, and some applications may need to be restarted after the work is complete. Services that might be impacted include: Banner, Windows File Servers, and Oracle databases. Technicians will be on hand to resolve any issues, and we will provide updates as necessary during the work.

If you have any issues logging in to Miami resources using your UniqueID and password on Monday, please check MiamiOH.edu/ITStatus for more information and a full report of any ongoing problems.

Network Switch Upgrades Scheduled for Jan. 3-18

IT Services will be performing scheduled network maintenance throughout January 2022. We expect a few disruptions to network service during each maintenance window. Each campus building will be affected on one scheduled day. Please visit IT News to see the complete schedule.

Maintenance windows are between 4:00 - 8:00 am on each day. Technicians will be on hand in the event there is a sustained disruption.

Important Information Regarding Miami Wireless Updates

The Secure Sockets Layer (SSL) certificate Miami uses for its wireless network will be updated between 6:00 - 7:00 am on Wednesday, January 12, 2022. SSL certificates are used to establish an encrypted connection between a browser or user's computer and a server or website. The SSL connection protects sensitive data from being intercepted from non-authorized parties.

Following the update, users may be asked to re-authenticate to MU-WIRELESS and eduroam on their various devices, and some users will also have to “forget” the networks and re-add them.